Privacy Policy
Last updated: August 1, 2026
1. Overview
XIMI AI ("we") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read this policy carefully, and contact us with any questions.
2. Information We Collect
We may collect account info (name, email, password), business data (your e-commerce platform data, orders, customer info), usage data (feature usage frequency, operation logs), and payment info (securely processed via third-party payment processors).
3. How We Use Information
We use collected information to provide and maintain services, improve and optimize products, process transactions, send service notifications, provide customer support, and for marketing communications with your consent.
4. Information Sharing & Disclosure
We do not sell your personal information. We only share information with your explicit consent, with third-party service providers necessary to deliver services, or when required by law or to protect our rights.
5. Data Security
We use industry-standard security measures to protect your data, including SSL encrypted transmission, AES-256 encrypted storage, multi-factor authentication, regular security audits, and vulnerability scanning.
6. Your Rights
You have the right to access, correct, and delete your personal information, withdraw consent, and export your data. You can exercise these rights through account settings or by contacting us.
7. Contact Us
For privacy-related questions, email privacy@ximi.ai or contact us via the information at the bottom of the page.